Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a
standard technology called "cookies" (see explanation below, "What
Are Cookies?") and Web server logs to collect information about
how our Web site is used. Information gathered through cookies and
Web server logs may include the date and time of visits, the pages
viewed, time spent at our Web site, and the Web sites visited just
before and just after our Web site. We, our advertisers and ad
serving companies may also use small pieces of code called "web
beacons" or "clear gifs" to determine which advertisements and
promotions users have seen and how users responded to them.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of
administering and expanding our business activities, providing
customer service and making available other products and services
to our customers and prospective customers. Occasionally, we may
also use the information we collect to notify you about important
changes to our Web site, new services and special offers we think
you will find valuable. You may notify us at any time if you do
not wish to receive these offers by emailing us at
customerservice@vivianoheatingandcooling.com.
What Are Cookies?
A cookie is a very small text document, which often includes
an anonymous unique identifier. When you visit a Web site, that
site's computer asks your computer for permission to store this
file in a part of your hard drive specifically designated for
cookies. Each Web site can send its own cookie to your browser
if your browser's preferences allow it, but (to protect your
privacy) your browser only permits a Web site to access the
cookies it has already sent to you, not the cookies sent to
you by other sites.
How Do We Use Information We Collect from Cookies?
As you browse our Web site, the site uses its cookies to
differentiate you from other visitors. In some cases, we also
use cookies to prevent you from seeing unnecessary advertisements
or requiring you to log in more than is necessary for security.
Cookies, in conjunction with our Web server's log files, allow us
to calculate the aggregate number of people visiting our Web site
and which parts of the site are most popular. This helps us gather
feedback in order to constantly improve our Web site and better
serve our customers. Cookies do not allow us to gather any
personal information about you and we do not generally store
any personal information that you provided to us in your cookies.
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business
arrangements with third parties who may be given access to personal
information including your name, address, telephone number and
email for the purpose of providing you information regarding
products and services that we think will be of interest to you.
In connection with alliances, partnerships or arrangements, we
may also provide certain information to third parties if we have
determined that the information will be used in a responsible
manner by a responsible third party. For example, some of our
partners operate stores or provide services on our site, while
others power offerings developed by us for your use. We also use
third parties to facilitate our business, including, but not
limited to, sending email. In connection with these offerings
and business operations, our partners and other third parties
may have access to your personal information for use in connection
with business activities. As we develop our business, we may buy
or sell assets or business offerings. Customer, email, and visitor
information is generally one of the transferred business assets in
these types of transactions. We may also transfer such information
in the course of corporate divestitures, mergers, or any dissolution.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to
notify you about important changes to our Web site, new services
and special offers we think you will find valuable. As our customer,
you will be given the opportunity to notify us of your desire not to
receive these offers by sending us an email request at
customerservice@vivianoheatingandcooling.com.
How Do We Protect Your Information?
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For
this reason, we request that you do not send private information to
us by email. Some of the information you may enter on our Web site
may be transmitted securely via Secure Sockets Layer SSL, 128 bit
encryption services, which are enabled by VeriSign, Inc. Pages
utilizing this technology will have URLs that start with HTTPS
instead of HTTP. Please contact customerservice@vivianoheatingandcooling.com
if you have any questions or concerns.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable
information that we collect online and maintain in our database
by emailing customerservice@vivianoheatingandcooling.com.
Certain Disclosures
We may disclosure your personal information if required to do
so by law or subpoena or if we believe that such action is
necessary to (a) conform to the law or comply with legal
process served on us or Affiliated Parties; (b) protect and
defend our rights and property, the Site, the users of the
Site, and/or our Affiliated Parties; (c) act under circumstances
to protect the safety of users of the Site, us, or third parties.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites
linked to or from our Web site nor the information or content
contained therein. Often links to other Web sites are provided
solely as pointers to information on topics that may be useful
to the users of our Web site.
Please remember that when you use a link to go from our Web
site to another Web site, our Privacy Policy is no longer in
effect. Your browsing and interaction on any other Web site,
including Web sites which have a link on our Web site, is
subject to that Web site's own rules and policies. Please
read over those rules and policies before proceeding.
Your Consent
By using our Web site you consent to our collection and
use of your personal information as described in this Privacy
Policy. If we change our privacy policies and procedures, we
will post those changes on our Web site to keep you aware of
what information we collect, how we use it and under what
circumstances we may disclose it.